Utah Department of Commerce logo.

NEWS RELEASE: Utah sues Meta for child addiction harm and deceiving parents about dangers of Facebook and Instagram 

CONTACTS:    Emma Williams Office of the Governor 385-303-4383, [email protected] Richard Piatt  Utah Attorney General’s Office 801-631-8964, [email protected]   Melanie Hall Utah Department of Commerce 385-290-0719, [email protected] SALT LAKE CITY (Oct. 24, 2023) – Utah Gov. Spencer J. Cox and Attorney General Sean D. Reyes today announced a lawsuit against Meta Platforms, Inc. and its subsidiary Instagram, LLC, over their flagship social media products, Facebook and Instagram. The …

Group photo including Margaret Busse and Katie Hass after TikTok was found in contempt.

TikTok Found in Contempt; Ordered To Turn Over Documents

Yesterday, Utah Solicitor General Melissa Holyoak successfully argued that TikTok has failed to comply with a series of subpoenas filed by the Utah Attorney General’s Office on behalf of the Division of Consumer Protection and the Department of Commerce. Third District Court Judge Mark Kouris gave TikTok until December 1 to comply with the subpoenas, which contain information related to …

Utah Department of Commerce logo.

NEWS RELEASE: FTC and Utah Division of Consumer Protection Suit Leads to Largest Consumer Settlement in Utah History

Real estate investment programs and endorsers ordered to pay $16.7 million  SALT LAKE CITY, UT – The Federal Trade Commission (FTC) and Division of Consumer Protection (DCP), a division within the Utah Department of Commerce, have reached a court-ordered settlement with Response Marketing Group, LLC and its principals, who have agreed to pay $15 million and are banned from selling …

Chris Parker, Governor Cox, Margaret Busse and Michele Beck at a law signing.

NEWS RELEASE: Governor Cox Signs Bill for Utility Assistance for Low-Income Utahns

Utahns can apply now SALT LAKE CITY – Utahns most vulnerable to energy price spikes and inflation will now receive more support. Low-income utility customers will benefit from $12 million in assistance. “We support these opportunities anytime we can expand assistance to help Utahans struggling to make ends meet,” said Utah Department of Commerce Executive Director Margaret Busse. Today, Governor …

The W.I.S.E Consumer Checklist

As much as we want to help all consumers who have problems in the marketplace, the reality is that the Division of Consumer Protection can’t guarantee your satisfaction for every private transaction nor can we make business recommendations (for that, you can look at organizations like the Better Business Bureau or AARP). Our purpose is to stop deceptive and fraudulent …

Complaint.

What Happens When You File a Complaint with the Division of Real Estate?

Filing a Complaint Making a phone call to the Division of Real Estate is not a “quick fix” or a “get out of the contract right now” solution. In order for us to investigate a complaint, we need a written complaint, completed on the Division’s Complaint Form. Supporting documentation validating the allegations must also be included. Documentation needs to be …

Investigate and research.

Targeted Advertising: Research Before You Buy

Targeted advertising is a popular topic of online comment threads, memes, and a favorite punchline of late-night monologues. Your personal data tells a lot about you. This is concerning when you consider what scammers might do with it. There are many reasons personal information is highly coveted. The Division of Consumer Protection wants you to think about who’s targeting you …